We deliver to any residential, commercial and industrial address in the United Kingdom excluding Northern Ireland
FREE Delivery (single location only) for orders over £50.00.
Delivery Fee of £3.99 shall apply for orders less than £50.00
*For international shipping the precise amount depends on individual delivery address and weight – please contact us for details.
Standard Delivery is Monday to Friday from 10am to 5pm via our designated delivery couriers.
We offer Special Next Day recorded delivery via Royal Mail for £6.99 if the order is placed by 12.00pm
Standard Delivery is Monday to Friday from 8am to 6pm via our designated delivery couriers.
Details
• Orders will be dispatched to your designated delivery address according to the delivery information given at the time of order. If you wish to change the delivery address, you may do so by notifying us at least 24 hours before the requested delivery date, otherwise your estimated delivery date will be delayed and any additional charges which may occur will be your responsibility. We are not accountable for any reverse logistics resulting from a delivery which is made to the address we have been given for your delivery.
• Delivery service will be suspended when typhoon signal No.8 or above or a Black Rain warning is hoisted. In such event, we will contact you to re-schedule delivery date and time.
• We reserve the right to charge storage fees if you have not informed us of a delivery address and date or if you or your representative have not come for collection within one month after notification from us stating that your order is ready. With 12 bottles (750mL) maximum being a unit, the minimum storage fee is HK$100 a month per a unit.
• In the event that your order has not been delivered or collected for one year from notification by us that the order is ready and no storage fees have been paid, then we have the right to dispose of the order with no further notice or any refund to you. We shall have no liability to you in respect of the products in such circumstances.
• You are responsible to examine the products immediately upon delivery and to notify us forthwith of any shortage and/or damage and/or other deficiency. Claims (if any) must be made to us at the time of delivery and you shall provide proof of purchase, otherwise we shall have the discretion to refuse any claim after delivery.
• You will be deemed to have accepted the products as satisfying your order when no such claim is made upon delivery. Thereafter, you will not be entitled to reject products for any reason and no returns or credits will be permitted by us.